Xero Review

May 13, 2021
Bill Kimball

how to use xero

Basically, I am at the mercy of Xero with no way to deal with it other than taking more of my very valuable time to give you a bad review! And, yep I am still angry and will find another time to complain and give more bad reviews elsewhere on the Internet. People need to know how poorly I feel I have been treated over $180 and many hours of my time taken away from my business. The Xero Accounting & Invoices mobile app allows you to accomplish accounting tasks on the go. With the iPhone and iPad versions of the app, you can view cash flow, access customer and vendor contacts, reconcile transactions, and create invoices. The Apple Watch app allows you to see account balances and the number of new transactions you have.

Xero also offers basic inventory management so you can track your inventory levels. If you set stock levels during setup, Xero will increase inventory when stock is purchased and decrease inventory when a sale is made. You can also access both quotes and purchase orders from the Business module. One of the best features in Xero is its easily navigated Dashboard, as seen above. We may receive compensation from partners and advertisers whose products appear here.

Xeros Support

You’ll have to consider how to handle tips, depending on the law in your country. Many restaurants distribute this money to all staff, since they’re all part of the team – but make sure you check with your accountant. Here are five tips to help you understand the basics of restaurant accounting, so you can set up a system that works for you. Xero’s features are designed to make life easier for small businesses – anywhere, any time.

how to use xero

What more you can do is to create rules for customers. For example, you want to keep and update information about your customers in your Xero account to have quick access to their data. You can create a new rule or simply add more actions to the existing Zap. The best way to start your Ecwid\Xero integration is to create a rule for recurring invoices for every new order. Thus, new invoices will appear in your Xero account every time a new order is placed. You can connect your Ecwid store with Xero for data synchronization by using the Synder app from the Ecwid App Market. Once you install and set up the Synder app, it will record online transactions with all the details into Xero accounting.

Payroll And Reports With Xero

The other things is lack of payment discount. We are returning to our OLD offline accounting that does all of that and far more. Even if we decide to use something else we will still have access to the old records.Many of Xero’s shortcomings can be fixed with add ons that frequently cost more than Xero. Xero has a disincentive to include these “features” because they make money from the add on providers. If I could give ‘xero’ stars I would. Terrible terrible customer support.

how to use xero

Use our research library below to get actionable, first-hand advice. News Learn how the latest news and information from around the world can impact you and your business. Comparisons Trying to decide between two popular software options? See how your choices perform when evaluated side-by-side. Case Studies & Interviews Learn how real businesses are staying relevant and profitable in a world that faces new challenges every day. Beginner’s Guides Our comprehensive guides serve as an introduction to basic concepts that you can incorporate into your larger business strategy.

Benefits Of Xero

Thank you for taking the time to detail your experience – that’s very helpful info for me to have. Regarding re-doing your books, I understand your desire to switch programs as soon as possible, but have you tried uploading the missing transactions in a csv document to Xero? If you’re only missing the last few days of the year and already have the rest of your info in Xero, it seems that would be a much faster, easier option than re-doing all of 2014 in QB. Then you could switch to QB for the 2015 financial year. Thanks for your review, and I’m glad to hear that Xero is working out so well for you!

Most accountants aren’t as familiar with Xero as they are with QuickBooks, so if you work with an outsourced accounting firm, you may need to export your data into QuickBooks. If you haven’t yet selected an accountant, you can find one who is comfortable with the software by searchingXero’s database of accountants. We also like that you can manage both customers and suppliers, and organize them into groups. In addition to contact details, profiles display activity history, such as how many invoices are open and average remittance time.

I prefer to wait 30 minutes for an email reply that being on hold over the phone for 15 minutes. Usually social networks replies are even instant. Phone is great when you need a lot of interaction to solve an issue.

When I type in a contact it brings up a list all transactions associated with that contact sorted by type of transaction. There are times when, believe it or not, I make a mistake and put a transaction, often with a file attached, in the wrong Register. So what do I have to do? I first have to remove the attached file then remove the transaction and go to the correct register and put the whole thing in again. Sorry to hear about your problems with Stripe. While Xero allows you to use Stripe as a payment processor, the two companies aren’t related (which is why Xero support couldn’t help you on this issue).

Xero Customer Service & Support

Compared to Wave the interface is clunky and time consuming. It looks like a program for an accountant rather than a small business owner. It may be good under the hood but so far nothing beats Wave for ease of use. Live chat support isn’t actually all that common where accounting software is concerned; most of the major players in the field don’t offer it. That may change as cloud accounting continues to become more popular. Xero does not delete your datas when you cancel your subscription. Otherwise, no company would ever trust them to put its book in their hand.

Talk to your bookkeeper or accountant to find out which one best suits your business. There’s nothing wrong with pricing some menu items low to bring in new customers. Loss leaders like this are part of doing business. But there’s no excuse for setting prices too low just because you haven’t checked your costs.

  • In it, they write down every sale and every expenditure.
  • It’s more complete now, though the Classic version is still available, and Xero plans to keep adding features to the new one.
  • Xero-certified accountants and bookkeepers from around the world help connect small businesses that use Xero with local financial services providers.
  • Your clients do the basic coding so you don’t have to.
  • Also, expenses are not included with the midlevel plan, so if you need that capability, you’ll either need to subscribe to the top tier or connect to a third-party integration.
  • When you’re working on your desktop or laptop, you can create an expense record , specify an account, assign it to a project or customer, and add labels, or optionally upload an image.

I ended up paying for a month because the functionality I needed wasn’t available with the free trial. I reached out for assistance when I couldn’t something out, and again received no help.

The company has recently added a project management feature, which was one of the most significant drawbacks previously. Simplify bookkeeping tasks with Hubdoc, Xero’s data capture tool, and focus more of your time on reaching your business goals.Learn more. Seamless connectivity to banks and add-on apps means the data flows in, clients code it, and you periodically check they’re on track. It’s data oversight and approval rather than data entry, which means less time and fewer errors.

All this for TRIPLE the cost that Quickbooks charges– and Quickbooks bank feeds do not go down. As an accounting firm I would be very cautious with using Xero or recommending it to clients. Outside of Xero billing for things that were supposed to be free, which after complaining they claim they will reconcile but I had to threaten with a lawyer to get that reaction. As an accounting firm it is a very risky move to partner with the Xero software platform. As a firm Your clients will know your using Xero and as a result will likely start to follow Xero using social media.

It can chew through a lot of time, but there are smart ways to speed up the process. You can base your small business accounting on money received and spent, which is cash accounting. Or, for a more accurate picture of your finances, you can also take into account any money that you’re waiting on or planning to spend. This is called accrual accounting. This record-keeping is commonly referred to as bookkeeping. It’s critical to small business accounting, and there’s a real science to it.

Xero is a premium app in Zapier — you’ll need a paid Zapier plan to enable a Zap for Xero. When you create a new Zapier account, you’re instantly enrolled in a free 14-day trial. This trial allows you to try out paid Zapier features. Before you start connecting your Ecwid store with your Xero account, you need to create a Zapier account.

A Suite Of Apps To Connect You To Other Xero Features

Data flows directly into the Xero ledger, removing the time and effort required for manual data entry. Every Xero plan comes with unlimited users, so there’s no need to pay for extra licenses.